Agatha Home Health Privacy Policy
Effective Date: January 29, 2026
Agatha Home Health (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, families, and website visitors. This Privacy Policy explains how we collect, use, and safeguard personal information obtained through our website, services, and communications, including SMS/text messaging.
Information We Collect
We may collect the following personal information:
- Full name
- Phone number (including mobile number)
- Email address
- Home address
- Information submitted through website contact forms or intake forms.
- Communication preferences, including SMS opt-in status.
How We Use Your Information
We use collected information to:
- Communicate with clients and their families
- Coordinate and manage home health services
- Respond to inquiries and service requests
- Send appointment reminders, care-related updates, and service communications
- Improve our services and website functionality
- We do not use SMS messaging for mass marketing or unsolicited promotional messaging.
SMS / Text Messaging Privacy
If you provide your mobile phone number and consent to receive SMS messages
from Agatha Home Health, messages may include:
- Client and family communication
- Appointment reminders
- Care coordination and service updates
- General client support and follow-up
Message frequency may vary.
Message and data rates may apply.
Consent Statement: No mobile opt-in or text message consent will be shared with third parties or affiliates.
Sharing of Personal Information
Agatha Home Health does not sell, rent, trade, or share personal information for marketing purposes.
Information may be shared only:
- As required by law
- With trusted service providers assisting in business operations under confidentiality agreements
SMS consent is never shared, sold, or transferred.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure.
Your Communication Choices
You may opt out of SMS communications at any time:
Reply STOP to opt out of SMS messages
Reply HELP for assistance
Opting out of SMS does not affect your ability to receive care services.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Information
SMS Terms of Service
By opting in to receive SMS messages from Agatha Home Health, you agree to the following terms:
Types of Messages
If you consent to receive SMS messages from Agatha Home Health, you may receive:
- Conversational messages related to care coordination
- Informational messages regarding services
- Appointment reminders and confirmations
- Client and family support communications
- All messages are directly related to the care or services you requested.
How You Provide Consent
You may provide SMS consent by:
- Submitting a contact or intake form on www.www.agathahomehealth.com
- Initiating a text message or phone conversation with Agatha Home Health
- Providing verbal consent during a phone call or in-person discussion, which is documented internally
- Consent is never obtained through third-party lead purchases.
Opt-Out Instructions
- Reply STOP at any time to stop receiving SMS messages
- Reply HELP for assistance
Message Frequency & Rates
- Message frequency may vary
- Message and data rates may apply
Carrier-Required Disclosure
If you consent to receive conversational and informational SMS messages from Agatha Home Health, you agree to receive SMS messages from us.
- Reply STOP to opt-out; Reply HELP for support;
- Message & data rates may apply;
- Messaging frequency may vary.
